FAQ
Frequently asked questions
How do MAZZME patches work?
Each patch is worn on clean, dry skin for up to 12 hours. Ingredients are released gradually from the patch onto the skin during wear, giving steady support without pills or powders. Absorption varies from person to person.
How do I use a patch?
Apply one patch to clean, dry, hairless skin, for example the upper arm, shoulder or upper back. Press firmly, wear for up to 12 hours, then remove and discard. Use one patch per day and rotate placement.
When will I feel a difference?
Everyone is different. Some people notice a difference within days, for others it takes a few weeks of consistent daily use.
Are the patches safe?
Our patches are made with carefully selected ingredients and manufactured to high quality standards. They are for external use by adults 18+. Do a patch test before first use, do not apply to broken or irritated skin, and consult your doctor first if you are pregnant, nursing, taking medication or have a medical condition. Full details are on our Ingredients & Safety page.
What is in each patch?
The key ingredients of every patch are listed on the product page and on our Ingredients & Safety page. The full ingredient list is printed on each pouch.
How many patches are in one pouch?
Each pouch contains 30 patches, about one month of daily use.
How do subscriptions work?
Choose a subscription plan on the product page and we deliver a fresh pouch every 30 days at the subscription price. Plans include a commitment period shown at checkout; after it ends the subscription continues month to month and you can cancel any time from your account. You can skip or reschedule deliveries from your account at any time. See our Subscription Terms.
How long does shipping take?
Orders are processed within 1–2 business days. Delivery within Europe usually takes 3–7 business days. Every order ships with tracking.
Can I return a product?
EU consumers can withdraw from a purchase within 14 days of delivery. Unopened pouches can be returned for a refund; opened pouches cannot be returned for hygiene reasons. Damaged or incorrect orders are replaced free of charge. See Returns & Refunds.
I am an athlete. Can I use MAZZME?
Our ELITE patch is manufactured on a production line free of WADA-prohibited substances. Athletes subject to anti-doping testing remain responsible for checking every ingredient against current rules before use.
Still have a question?
Email support@mazzme.com and we will reply within 24 hours on business days.
MAZZME patches are wellness products for external use. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease.
